Deskcover pro professional#

Deskcover pro professional#

I believe that my experience within the hotel industry will allow me to continue to grow this reputation based on my professional accomplishments: I am confident that my experience within the hospitality industry will allow me to make valuable contributions to your organization.įour Seasons’ reputation for providing high-end hospitality services with empathy and professionalism draws me to apply for this position.

As a front desk agent, I coordinated with the guest services team to enhance operational effectiveness and deliver an unparalleled hotel experience. Improving guest satisfaction scores by 30% as a front desk agent for Wyndham Suites was one of my proudest career achievements. I appreciate your time and consideration.įront Desk Agent | | (123) 456-7890 | 123 Address St., San Diego, CA 12345 You can schedule an interview with me at your earliest convenience with any follow-up questions you may have. I hope to speak with you further to discuss how my operations management experience can benefit your guest services department. Received the Employee of the Month award four times over two years for providing exceptional service to guests and strong support to team members.Developed new procedures to reduce communication breakdowns across departments, which improved guest satisfaction scores by 25%.Coordinated front desk operations in collaboration with the hotel manager and guest services team for a hotel with 150-250 guests, fielded phone inquiries from customers, booked stays, and upsold suites, which generated a 10% increase in sales.I am confident that I can help to continue to grow this reputation based on my achievements throughout my career: Hampton Inn has a reputation for delivering a superior hotel experience that strongly aligns with my professional background. I believe that my ability to drive continuous improvements to hotel operations makes me an ideal candidate for the front desk agent position with your company. While working as a front desk agent at the Microtel Inn & Suites, I improved resolution times for guest issues by 15% by improving communication protocols across departments. With over five years of experience within the hospitality industry, I’ve developed strong expertise in operations management. Thank you for your time and consideration.įront Desk Agent | | (123) 456-7890 | 123 Address St., New York, NY 12345 You may contact me via phone or email at your earliest convenience. I would like to schedule an interview to provide more insights into how my communication skills can aid your guest services department at Marriott. Coordinated with departments throughout the hotel to communicate issues with rooms and ensure timely resolution to maintain guest satisfaction.Conducted scheduling for hotel bookings, interfaced with customers to reschedule dates, and generated a 30% increase in enrollments for hotel rewards memberships.Fielded various guest issues for a premiere hotel with over 200 rooms, communicated with kindness and empathy to determine ideal solutions, and achieved guest services scores of over 90% on surveys.I am confident that I can provide valuable contributions in the area of guest services based on my past accomplishments: I have a passion for delivering a hotel experience that brings comfort and relaxation to others. Marriott’s reputation as a leader within the hospitality industry draws me to apply for the position. My ability to communicate with calmness and empathy will allow me to achieve similar success with your organization. My guest satisfaction ratings were consistently top three across the team. Front Desk Agent | | (123) 456-7890 | 123 Address St., Portland, OR 12345ĭuring my time at the Hilton Hotel as a front desk agent, I received a high number of positive reviews from guests for my high-quality service.